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Jones Medical Return Policy
One of the primary reasons Jones Medical has been in the spirometry business longer than anyone else in the world, is customer satisfaction. We strive to ensure that you are satisfied with your purchase. If for any reason you are unsatisfied with your purchase, please contact us by phone 630-571-1980 or by email at firstname.lastname@example.org.
All returns must be received at Jones Medical within 30 days of the order date. Some returns may incur a re-stocking fee. A refund or credit will be issued once we have received and inspected your return.
To return a product, please contact us by phone at 630-571-1980 or by email email@example.com to receive a Return Authorization number. Please note that all returns must have a Jones Return Authorization number or it will be rejected by our shipping department.
If your order was damaged in shipping, we need to be notified immediately in order to file a claim with the shipping company. At that time we will make arrangements to ship you a replacement. Please contact us by phone at 630-571-1980 or email at firstname.lastname@example.org.
Once you have received your Return Authorization Number;